Terms of Service

1. Customer Requirements

At GC Jet Ski Hire, safety is our top priority. To ensure the wellbeing of all guests, we have strict guidelines in place:

• No Alcohol or Drugs: Customers are strictly prohibited from riding under the influence of alcohol or drugs.
• Mandatory Safety Briefing & Test:
  • All participants must view a comprehensive safety briefing.
  • Participants are required to successfully complete a safety test before departure.
  • Failure to pass the test will result in the denial of participation.
• Arrival Time & Identification:
  • Please arrive 30 minutes prior to your booking for check-in.
  • Bring the credit card used for online bookings along with matching photo ID.
• Health Restrictions:
  • Jet skiing is not suitable for pregnant individuals.
  • Participants must be in good health, and must not have any history of:
    • Neck, back, or spinal injuries
    • Any medical condition that could pose a safety risk

By booking, customers confirm that all participants (including minors under their booking) meet these health and safety criteria.

2. Cancellation Policy

If your booking must be canceled by GC Jet Ski Hire due to unforeseen circumstances beyond our control (e.g., staff shortages, emergencies), we will:

• Attempt to reschedule your booking to another suitable time
• Provide a full refund if rescheduling is not possible

3. Weather Conditions

We operate in most weather conditions and supply wet weather gear if needed. However:

• In the event of unsafe weather conditions (e.g., lightning, storms), the booking may be rescheduled.
• If a new date is not suitable, a full refund will be offered.
• Only the GC Jet Ski Hire team will determine cancellations, using discretion and official weather alerts.

4. Age Restrictions

To comply with government regulations and ensure everyone’s safety:

• Minimum pillion age: 7 years old or 125cm in height
• Ages 12–15: May drive a jet ski with a rider aged 16+ (at guide or management discretion)
• Age 16+: May ride alone with signed parent/guardian consent
• To carry a pillion: Riders must be 16+, with parent/guardian approval (and management discretion)

5. Weight Restrictions

Jet skis are twin-share compatible at no extra charge, however:

• The combined rider weight must not exceed 200 kg
• If this limit is exceeded:
  • You must book an additional jet ski
  • No refunds will be issued for the over-limit ski

This is critical for safe operation and equipment care.

6. Release and Waiver – GC Jet Ski Hire Pty Ltd

Definitions:

• Organiser: GC Jet Ski Hire Pty Ltd, including all staff, guides, agents, contractors, and volunteers.
• Participant: The individual signing the waiver, including legal representatives.
• Event: The jet ski hire and operation period at Gold Coast, Queensland.
• Activities: All related components of the Event, including instruction, training, transport, operation, and emergency assistance.

If signed by a parent or guardian on behalf of a minor, this waiver is also binding for the guardian.

7. Assumption of Risk

By participating, the Participant acknowledges:

• Activities involve real risks, including injury, illness, or death due to physical activity, weather, environment, or limited medical access.
• Participation is voluntary and the risks are understood and accepted.
• Dangerous maneuvers such as 180s, 360s, or jumps are strictly prohibited.
• Participants must:
  • Maintain a proper lookout
  • Avoid dangerous proximity to others
  • Follow standard maritime safety rules

If at any point you feel unsafe or lack confidence operating the ski, please alert a guide.

8. Waiver of Liability

By joining, the Participant:

• Waives all current and future legal claims against GC Jet Ski Hire for injury or loss
• Accepts this waiver includes risks arising from negligence, breach of contract, or duty
• Acknowledges this document complies with and is limited by:
  • Australian Consumer Law (Cth)
  • Relevant State Law (Queensland)

The company’s liability is restricted to the minimum allowable by law.

9. Health Declaration

All participants confirm that they are:

• Medically fit to operate a jet ski
• Not suffering from any physical condition that would be worsened by strenuous activity or water-based sports

10. Medical Treatment Consent

If an injury occurs, the Participant:

• Consents to receive medical attention
• Agrees to cover any resulting medical expenses

You are responsible for any damage caused while riding the jet ski.